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ServiceNOW Knowledge 2017: May 7-11 (Orlando, FL)


 

Watch theCUBE’s Coverage of ServiceNOW Knowledge 2017


Learn how to deliver business services faster with 400+ sessions customized for you—and 80% of breakouts delivered by your peers. This is the most efficient and fastest way to get practical advice, in‑depth training, and access to 13,000+ community experts driving the future of shared services and digital transformation. (www.knowledge.servicenow.com)

Register Here


Event Details:

  • Date:
    May 7-11, 2017
  • Location:
    Orange County Convention Center
    9400 Universal Blvd,
    Orlando, FL
  • Official Event Page

Knowledge 17: Day 1 Keynote – Work at Lightspeed
Knowledge 17, Day 1: General Session Keynote: Work at Lightspeed – A Smarter, Faster Way to Get Work Done – with ServiceNow CEO, John Donahoe – ServiceNow Chief Strategy Officer, Dave Wright – and ServiceNow Chief Revenue Officer, David Schneider.


Knowledge17: Day 2 Keynote
Get a rundown of the product enhancements coming in the Jakarta release, including improvements in performance and user experience.


Knowledge17: Day 3 Keynote: CreatorCon
Developers take center stage at CreatorCon. Watch the full keynote.


Day One Kickoff
Dave Vellante and Jeff Frick kickoff day one at ServiceNow Knowledge 2017 at the Orange County Convention Center in Orlando, FL.


Day Two Kickoff
Dave Vellante & Jeff Frick kickoff day two at ServiceNow Knowledge 2017 at the Orange County Convention Center in Orlando, FL.


Day Three Kickoff
Dave and Jeff kick off day three at ServiceNow Knowledge 17.


Show Wrap Up
Dave Vellante & Jeff Frick wrap up ServiceNow Knowledge 2017 from the Orange County Convention Center in Orlando, FL.


 

Guests Interviewed on theCUBE

 


Link Alander
Chief Information Officer, Lone Star College

How one college leverages automation and mitigates risk | #Know16
Lone Star College is using ServiceNow to automate the various aspects of its organization, including human resources, financial aid and legal departments, and student call centers. The College is presently considering bringing other departments on board as well. Read the full blog post with highlights from his interview at SiliconANGLE.com.


Chris Bedi
Chief Information Officer, ServiceNow

Can IT automation spark a Golden Age of brain labor?
Workers worried about machines replacing them should focus on what their brains can do that computers can’t, said Chris Bedi (pictured), chief information officer at ServiceNow Inc. Read the full blog post with highlights from his interview at SiliconANGLE.com.


Tony Beller
Vice President of WW Alliances & Channels, ServiceNow


Deepak R. Bharadwaj
GM of HR Business Unit, ServiceNow


Pat Casey
VP and GM, Platform, ServiceNow

Eliminating technological elitism: Bringing simplicity to tech
There is a dark irony in a business buying a powerful tech system they can’t use because it’s too complex. This happens every day, and companies vastly under-utilize their resources because no one in the department can harness the full power of the tools they’re using. Simplicity has become a new law in tech development precisely to counter this problem. Read the full blog post with highlights from his interview at SiliconANGLE.com.


Nate Channel
HRIS Lead, JM Smucker Co.


Sean Convery
GM of Security Business Unit, ServiceNow


Kerri Cullity
Advisory Managing Director, Healthcare Solutions, KPMG


Mike D’Ippolito
AVP Nationwide – I&O Run Services Delivery, Nationwide


CJ Desai
Chief Product Officer, ServiceNow

Can IT have its multi-clouds and single pane of glass too?
Bite-sized Software as a Service is all the rage, but to whom does the information technology department turn when the pieces become a jigsaw puzzle scattered outside its control? Read the full blog post with highlights from his interview at SiliconANGLE.com.


John Donahoe
President and CEO, ServiceNow

Automation transforms business from call center to C-suite, says ServiceNow CEO
John Donahoe’s goal as the new president and chief executive officer of ServiceNow Inc. was to visit 100 new customers in 100 days. Forty-five days later, he’s already met that goal. So what’s in Donahoe’s playbook for winning and keeping customers with technology? Read the full blog post with highlights from his interview at SiliconANGLE.com.


Josh Gluck
Deputy CIO, Weill Cornell Medicine


Jim Hebb
Advisory Director, Enabling Technology Lead, KPMG


Farrell Hough
GM of ITSM Business Unit, ServiceNow


Michael Hubbard
VP of INSPIRE, ServiceNow


Michael Kollar
SVP, Chief Digital Officer, Atos


Allan Leinwand
CTO, ServiceNow

ServiceNow addresses fears about oversharing machine learning data in the cloud
Cloud providers can assure customers their data is theirs alone, but if they bake it into a machine learning model they then serve to their competitors, aren’t they giving away their intellectual property by proxy? Read the full blog post with highlights from his interview at SiliconANGLE.com.


Seneca Louck
Business Process Leader, Dow Chemical


Rob McDonnell
Head of Enterprise Products, Air New Zealand


Abhijit Mitra
GM of CSM Business Unit, ServiceNow


Bart Murphy
CTO York Risk Services, CIO and CTO, CareWorks


Daniel Pink
NYT and WSJ Best Selling Author


Chris Pope
Strategy Office, ServiceNow


Ian Proctor
Director, Consulting, Deloitte Inc.

Re-imagining the digital experience for non-IT clients
In its effort to transform businesses, Deloitte Inc. turns to ServiceNow’s technology platform to enable those transformations. So why not combine the two? Ian Proctor, director of consulting at Deloitte Canada, was one of the first to see the potential for ServiceNow beyond traditional IT management scenarios. Read the full blog post with highlights from his interview at SiliconANGLE.com.


Raja Renganathan
VP, Cloud Services, Cognizant Technology Solutions


Dan Rogers
Chief Marketing Officer, ServiceNow

New ‘chief transformation officer’ role brings IT geeks into the C-suite
Some companies are bypassing the touted expansion of the Chief Information Officer role and creating an entirely new post for digital transformers, according to Dan Rogers, chief marketing officer at ServiceNow Inc. Read the full blog post with highlights from his interview at SiliconANGLE.com.


Naresh Samial
Director Mobility and Process and Automation, Vitas Healthcare


Patrick Stonelake
Co-Founder, Fruition Partners, A DXC Technology Company


Marc Talluto
Co-Founder, Fruition Partners, A DXC Technology Company


Stanley Toh
Global IT Director, Broadcom


Gaurav Dutt Uniyal
Industry Principal, North America Practice Lead, ITSM and ServiceNow


Karel van der Poel
GM of Performance Analytics Business Unit, ServiceNow

ServiceNow addresses fears about oversharing machine learning data in the cloud
Cloud providers can assure customers their data is theirs alone, but if they bake it into a machine learning model they then serve to their competitors, aren’t they giving away their intellectual property by proxy? Read the full blog post with highlights from his interview at SiliconANGLE.com.


Andrew Wilson
Chief Information Officer, Accenture


Jason Wojahn
Managing Director, Global ServiceNow Platform Lead


Donna Woodruff
Service Enablement Leader, Cox Automotive

Cox Automotive beefs up cloud efficiency, sees tangible ROI using this operational platform
For those heading up information technology initiatives for large organizations with many moving parts and players, it is imperative that the systems in place add value to the business functions and the end users — regardless of whether they run on-premise with legacy systems or in the cloud. This is the case for Cox Automotive, Inc., which is in the business of buying and selling automobiles, offering services to dealers from vehicle information to auctions to planning showroom space. The company includes some recognizable auto industry names, such as Kelley Blue Book and AutoTrader.com. Read the full blog post with highlights from her interview at SiliconANGLE.com.


Dave Wright
Chief Strategy Officer, ServiceNow

Why a good predictive data analytics model is never finished
A predictive data analytics model is like a puppy: not a great investment unless one is willing to train and retrain it continually, according to Dave Wright, chief strategy officer of ServiceNow Inc. Read the full blog post with highlights from his interview at SiliconANGLE.com.


 

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